Alongside our appointments, we also offer walk-in mornings on Tuesdays, Thursdays and Saturdays between 9.30am – 12.30pm. These walk-in hours are designed for initial enquiries, collections of orders, discussions of alterations and for purchasing from our stock. Unfortunately we cannot offer parking for walk-ins, however parking is available nearby on West Street or in any town centre car park.
Important notes before you book your appointment:
- Please ensure you bring your outfit with you to any consultations, we cannot offer accurate advice or colour matching from small swatches or photographs. If you only have swatches, please ensure they are minimum A3 size and should clearly show all texture and pattern.
- Please ensure you book the correct appointment for your needs.
- If you are looking at short notice and can’t see any appointment slots available, please check our last minute/extra availability booking options.
- If you need to reschedule or cancel your appointment, please use the link at the bottom of your confirmation email.
1 hour in-person consultation
- To discuss and design bespoke orders or for purchasing larger pieces from stock, when you are in a position to make a decision that day.
- The Appointment will give you full use of the changing room and use of our parking space (Please only park on the left hand side of the car park)
- Please note for bespoke orders we request a minimum 6 week lead time if you have less time our ready made pieces can be purchased during your appointment.
- Please bring your outfit to all consultations, photographs and small swatches make it very difficult for us to provide a full consultation with accurate style advice and guidance and may lead to a second visit being required.
- N.B. Please do not book this appointment if you are visiting to gather initial ideas, please choose from our 30 minute slots or visit during our walk-in hours where we can give you a good overview of our offerings.
30 minute appointment
Designed for:
- Getting initial ideas and a good overview of what we do when you are not ready to place an order,
- For purchasing smaller feather fascinator designs from stock
- For discussing repairs and alterations
- For looking at our other accessories (clutch bags, shoes, wraps e.t.c)
- If you are looking for a fascinator and shoes please book for 1 hour
- Please bring your outfit with you to all consultations
- The Appointment will give you full use of the changing room and use of our parking space (Please only park on the left hand side of the car park)
Last minute or extra availability appointment
- Designed for extra availability in our calendar
- 30 minute appointment time
- Bookable up to 1 hour before appointment times for last minute requests
- This appointment will be with one of our available colleagues
- PLEASE NOTE we cannot guarantee use of the changing room with this appointment
- PLEASE NOTE we cannot provide parking for this appointment – please park either on West Street or any town centre car parks
Collection / fitting appointment
- Once we have contacted you to let you know your order is ready, book this appointment for fitting and collection your order
- The Appointment will give you full use of the changing room and use of our parking space
- Please do not book this appointment until we have contacted you to let you know your order is ready for you
