Visiting Us


We are available for appointments:

Tuesday – 12.30pm – 5pm

Wednesday – 9am-5pm

Thursday – 12.30pm – 5pm

Friday – 9am – 5pm

Saturday – 12.30pm – 5pm

We are closed on Mondays. During our busiest season some Mondays may be available, our calendar will show bookable availability when this is the case.

An appointment gives you 1-2-1 time with us, parking for one car, access to our changing room and all the help and advice that you need from our experts, perfect for viewing all our our stock, trying pieces on and designing bespoke pieces.

Appointments are either 1 hour long for bespoke design services and for purchasing large pieces from stock or 30 minutes if you are gathering initial ideas, when you are not ready to place an order or purchase. 30 minute slots are also recommended if you are after small simple items, alterations or repairs or to purchase smaller pieces.

Drop-in Mornings

We offer drop-in times, designed for getting a first feel of what we offer and the opportunity to ask some questions and to generally find out more about us.

Drop in times are also suitable to discuss hat repairs, collect items, and purchasing accessories but appointments can also be booked for all of these services if preferred.

We offer drop in options at the following times:

Tuesdays 9.30-12.30

Thursdays 9.30-12.30

Saturdays 9.30-12.30

If you are however looking to purchase a hat or headpiece on your visit, we do recommend booking an appointment rather than just dropping in so we can offer you our full attention and access to the changing area.

Please note there is NO parking available for drop-in clients

We strongly recommend bringing your outfit to all visits if you are looking to complete an outfit/colour match – photographs and small swatches are not suitable for us to be able to offer complete advice and guidance.


We can only offer parking for pre-booked appointments.

Please note we only have parking for one vehicle, details of where to park will be included in you appointment booking email. Please ensure you follow the instructions.

Please note as it is a shared carpark, although we do have a single space that comes with our premises we cannot always guarantee that there will be space available as we do not have control over visitors to other businesses.

If you are using our walk-in hours and have not booked an appointment, please park on West Street or in one of the public carparks.


How to find us

Our address is: The Oast House, 5 Mead Lane, Farnham, Surrey, GU9 7DY

Coming from the town centre: Head along West Street, past Elphicks and the museum. When you see Farnham Tandoori restaurant turn left just in front of it onto Mead Lane. Follow the lane down until it opens up at the bottom. Enter through The Oast House Carpark on the left hand side and we are based up the steps then to the left at the end of the carpark.

Coming from the Coxbridge roundabout: Head along West Street toward the town centre, go straight across at the roundabout in front of the Memorial Hall, then take the next right just after the Farnham Tandoori restaurant onto Mead Lane. Follow the lane down until it opens up at the bottom. Enter through The Oast House carpark on the left hand side and we are based up the steps then to the left at the end of the carpark.


What to bring with you

If you are looking to match an outfit, it is very important that you bring the outfit with you including any accessories that you already have.

Photographs and small swatches do not give us an accurate representation of colours or style and can make it difficult for us to offer our best style advice and guidance as we will be guessing rather than offering advice based on fact.

Bringing it with you can avoid you having to make a second visit. To read more about why it is so important click here


Our showroom is up a flight of stairs and unfortunately we have no lift.

If this will be a problem please let us know and we can arrange an alternative way of viewing.

For any further questions about visiting us or our services, please checkout our FAQ’s page or get in touch on 01252715039 or

We look forward to welcoming you in soon!

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